Ruby supports more than 14,000 businesses with 24/7/365 US-based live virtual receptionists and chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with new customers—from first impressions to lasting loyalty. We give our clients the personalized service and interactions they deserve, making meaningful connections that help their business grow and thrive. We handle over a million phone calls and 60,000 chats per month. With that kind of volume, we’ve learned a lot about what today's customers are looking for in terms of customer service, and the challenges that many of today' small business owners face. With our years of experience, you can trust that we've got your back! From virtual receptionists that assist with lead capture by greeting callers, transferring calls, taking messages, booking appointments and performing intake to our chat specialists that help with lead capture by engaging with website visitors, answering FAQs, and transferring leads to your team—Ruby is the dedicated teammate that makes each conversation better for business owners and their customers. Get time back in your day and stop missing out on leads. As many of our customers state, Ruby is a "no brainer" for any business that wishes to grow and scale with ease.

• Years in Business: 19
• Price Range: $$$
• Best Suited For: Residential