100 construction professionals recently gathered at the third annual ENGAGE global customer conference in Seattle, Washington to share best practices for driving greater operational effectiveness, competitive differentiation and employee safety through the use of technology, specifically the Smartsheet platform.
“Smartsheet is a popular choice in industries where technology adoption can make a tangible difference, and construction is a great example,” said Mike Arntz, Chief Revenue Officer and Executive Vice President of Worldwide Field Operations at Smartsheet. “ENGAGE is the perfect opportunity to gather customers for a conversation on the future of the industry and the role technology will play in shaping it.”
The pressures facing construction companies continue to deepen. As business booms, so does the number, complexity, and duration of projects. Many are turning to technology to remain efficient, innovative and competitive.
One example is Florida-based Sutter Roofing, one of the oldest and largest roofing and sheet metal contractors in the United States. Sutter Roofing Chief Operating Officer and RT3 Member John Kenney headlined the event with a discussion of how Smartsheet is enabling the entire organization to run smoothly while driving customer satisfaction and retention.
“We take pride in being on the forefront of technology in an industry that hasn’t traditionally put a priority on that kind of approach,” said Kenney. “Smartsheet has transformed how our teams execute projects. The response we now get from customers, in a very competitive environment, tells us how central it has become to our continued success.”
Sutter Roofing originally implemented Smartsheet to schedule projects more efficiently. They quickly expanded its use across all business functions, from marketing to fleet management. They also developed a risk management system based on historical data of completed and estimated projects that estimates the chances of success on projects under consideration.
Kenney said the company plans to connect Smartsheet with other critical business applications in the months ahead to increase transparency and speed to insight.
If you weren’t at the event and want to learn more about Sutter Roofing’s success using technology, you can watch John’s webinar here.