Tag: <span>Technology</span>

Foundation Software announces acquisition of RT3 member Estimating Edge

This acquisition further enables Foundation to provide software and services that align and strengthen contractors back-office operations.

Foundation Software, LLC — provider of America’s #1 construction back-office solutions — has announced the acquisition of Estimating Edge, developer of The EDGE™ commercial construction estimating, project management tracking and takeoff software.

This acquisition further enables Foundation to serve the construction community by providing software and services that align and strengthen contractors back-office operations.

Estimating Edge creates a professional, all-in-one commercial construction estimating, project management tracking and takeoff software for acoustical, drywall, EIFS, fireproofing, flooring, painting, roofing, wall paneling and waterproofing contractors. By adding Estimating Edge to their family of products, Foundation now offers an even more complete solution for contractors to take control of their projects at every stage.

“It’s an exciting time right now,” said Adam Oaks, CEO of Estimating Edge. “We’ll continue to focus on takeoff, estimating and project management for specialty trade contractors, but now being part of Foundation Software, we’ll have more resources to provide even greater value for our customers.”

Foundation continues to grow its product offerings through both development and acquisitions. Mike Ode, CEO of Foundation Software, looks forward to what this latest addition will mean for the industry.

“We are excited to have Estimating Edge join the Foundation Software family of companies. The addition of their commercial construction estimating and takeoff products will allow us to move closer to the goal of becoming an all-in-one back-office solution for contractors,” Ode said. “We’re looking forward to working with the Edge team and learning from their years of expertise serving commercial specialty trade contractors. Together, we’ll be able to provide leading and proven software tools to both our clients and the industry as a whole.”

With their shared business and cultural alignment, Oaks knew the decision to join Foundation was the right one.

“It was the right choice to partner with Foundation Software,” said Oaks. “They are the best-of-breed accounting solution, and their customer focus and company culture is one that closely aligns with ours.”

Terms of the deal have not been disclosed. Raymond James served as financial advisor to Estimating Edge and Kirkland & Ellis served as legal advisor to Foundation Software.

Visit Estimating Edge or Foundation Software to learn more about their products.

About Foundation Software, LLC

Foundation Software delivers job cost accounting, project management and mobile applications, along with payroll services, to help contractors run the business side of construction. For information, call (800) 246-0800 or email info@foundationsoft.com.

About Estimating Edge

Estimating Edge is a team of tradesmen and software engineers working together to build “cutting-edge” software for the construction industry. For more than 30 years, Estimating Edge has been a trusted provider of commercial construction takeoff and estimating software. The company’s flagship product, The EDGE, is designed around the construction workflow, not the way the software companies believe the user should be estimating. The software is intuitively designed to help both new and seasoned professionals work smarter, bid sharper and build better. Supported trades include roofing, drywall, acoustical, fireproofing, flooring, exterior insulation, painting and wall panels. For more information, call 561-276-9100 or email marketing@estimatingedge.com.

RT3 members share tips on cybersecurity for contractors

In a recent article from Roofing & Exteriors, editor Gary Thill spoke to RT3 members from Furman Insurance and Cotney Attorneys & Consultants about the ways contractors can protect themselves from cyber attacks. In fact, Thill writes that “construction companies are now the no. 1 target for ransomware attacks.”

John Kenney of Cotney Attorneys & Consultants said he has seen more than a dozen contractors who have been hit with ransomware attacks where hackers were asking for anywhere from $20,000 to $1 million, telling Thill, “There are a lot of contractors getting hit with ransomware, but the truth is no one wants to talk about it because you don’t want it out there.”

Furman Insurance’s Nick Ondo, a commercial risk advisor, says that contractors have become targets because hackers know that they do not have strong IT departments with protective measures in place. He told Thill, “A lot of our clients don’t have sophisticated IT departments. These hackers know that, and then they get into the system and passively monitor it and track every move.”

Kenney and Ondo share six ways that contractors can better protect themselves from these attacks ranging from education to software updates to purchasing cyber insurance. See all the tips and read the full article here.

RT3 Member Mycocycle Wins 1871 Momentum Award as an Industry Disrupter

The 1871 Momentum Awards is the celebration of tech innovation in Chicago.

(Bolingbrook, Illinois) – Mycocycle, Inc., a leader in using mycoremediation to process toxins out of waste, was awarded 1871’s Momentum Award in the Industry Disrupter category. The award is presented to a company that has developed or introduced an ingenious, non-traditional, and innovative product or service that has significantly disrupted the industry.

“It is such an honor to be recognized by 1871 for our efforts to eliminate toxins from waste and turn it into a renewable resource,” said Joanne Rodriguez, Mycocycle founder and CEO. “We’ve received tremendous support from the Chicago-area tech community and are thankful for their recognition of how we are trying to divert waste from landfills and create a more efficient and environmentally friendly waste-to-resource process.”

“Chicago tech is on fire right now, and the 14th Annual Momentum Awards perfectly showcased how our expansive and engaged community of innovators are playing a crucial role in spurring Chicago’s economic recovery and job growth,” said 1871 CEO Betsy Ziegler. “Our group of finalists and winners this year are creating necessary solutions every day that are building a better future in their communities, and it was our honor to come together both in-person and virtually from around the world to celebrate their wonderful achievements.”

About Mycocycle

Mycocycle, Inc. was founded in October 2018. It is a woman-owned, early stage cleantech company using mycoremediation to process toxins out of waste. Mycocycle was the winner of the 2021 1871 Momentum Awards as an Industry Disrupter, recognized as a Finalist in FastCompany’s “2021 World Changing Ideas” Awards issue, recognized as a Forbes “Next1000” Entrepreneur, selected as a Top 100 Global Deeptech Pioneer by Hello Tomorrow, and a 2020 Innovation selection in the EPA’s Innovation and America Recycle’s Fair. Mycocycle has been named a 2021 Illinois Qualified New Business Venture under the Angel Investment Tax Credit Program. This program provides Illinois-based investors a state tax credit of 25 percent of their investment up to $2 million. For more information visit www.mycocycle.com.

About The Momentum Awards

The Momentum Awards, now in its 14th year, is an annual celebration of tech innovation across Chicago and beyond, attended by 1871’s full community of innovators, leaders, and civic supporters and partners. It is the largest gathering of the tech community and the primary fundraiser for 1871.

Finalists in all seven categories were selected from a competitive and impressive pool of ~200 nominees. Nominees were generated through public nomination and then deliberated on by 100+ judges who span Chicago’s business and innovation sectors. Winners were determined by a combination of public vote and vote by the 1871 Board of Directors.

Roofing Technology Think Tank Announces 2021 Innovator of the Year

The award recognizes a roofing contractor who contributes to the advancement of the roofing industry.

York, Pennsylvania, September 21, 2021 –- Roofing Technology Think Tank (RT3), a group of progressive roofing professionals focused on technology solutions for the roofing industry, awarded the 2021 Innovator of the Year award to Ken Kelly, president of Bonita Springs, Florida-based Kelly Roofing. The award was announced during the 2021 Best of Success Conference.

“Ken is a visionary leader who embraced the potential that technology could bring to both his company and the roofing industry,” stated Anna Anderson, CEO of Art Unlimited, Award Task Team Leader and RT3 Board President. “He fully leveraged technology to automate many of the processes in his company, doubling the size of his business without adding additional staff.”

The Kelly Roofing team is willing to share their knowledge and help others in the industry. Ken has been a speaker on several RT3 webinars and educational panels, sharing his experiences and helping other contractors with their technology journey. He has also hosted contractors at his company who want to see the operation and understand how the company is using technology on a daily basis.

In addition, Ken is heavily involved in philanthropy. He partners with Habitat for Humanity, donates a roof to a family in need each year and is also the wing leader for the Southwest Florida Angel Flight, where he arranges missions and recruits pilots to transport people in medical need.

Kelly Roofing is a member of the Roofing Alliance and National Roofing Contractors Association where he serves on the board. Kelly was a founding board member of the Roofing Technology Think Tank.

Congratulations to Ken Kelly and Kelly Roofing on being named the 2021 Innovator of the Year.

About Roofing Technology Think Tank (RT3)
Roofing Technology Think Tank (RT3) strives to find innovative technology solutions to be used within the roofing industry.  RT3 provides insights from progressive thought leaders both inside and outside the roofing industry along with practical resources for implementing potential solutions successfully. The organization will encourage and enable contractors to embrace technology as they seek to grow their businesses.  With a commitment to disseminate technology advancement information, RT3 will help build the professionalism and appeal of the roofing industry. Learn more at www.rt3thinktank.com.

RT3 Member Mycocycle Named a Finalist for 1871 Momentum Award as an Industry Disrupter

The 1871 Momentum Awards is the celebration of tech innovation in Chicago.

Mycocycle, Inc., a leader in using mycoremediation to process toxins out of waste, was named a finalist for 1871’s Momentum Award in the Industry Disrupter category. The award is presented to a company that has developed or introduced an ingenious, non-traditional, and innovative product or service that has significantly disrupted the industry.

“Having participated in the LatinX+IHCC Incubator at 1871 as one of my very first organizational experiences as a startup, I am delighted to be in contention for this award,” said Joanne Rodriguez, Mycocycle founder and CEO. “It is an exciting time to have a growing company in Chicago and the Midwest. The startup ecosystem is supportive, passionate, and always serves as a source of inspiration for me. We look forward to participating in the 2021 Momentum Awards and can’t wait to celebrate with all of our fellow founders!”

“The finalists for this year’s Industry Disrupter Award are leading the path forward through ingenuity and determination, and we’re thrilled to include Mycocycle among this impressive group,” said 1871 CEO Betsy Ziegler. “Their innovative solutions are transforming old waste practices into eco-friendly market opportunities and building a necessary picture of a potential world without waste. We wish them the best of luck as voting begins.”

The 14th annual 1871 Momentum Awards celebrate tech innovation in Chicago, recognizing outstanding CEOs, rising stars and game-changing companies across seven different award categories. Award winners are chosen through a combination of scores from 1871 judges and public votes. Voting opens August 16 and runs through September 1. Winners will be announced on September 23 at a hybrid awards ceremony.

Place your vote for Mycocycle at https://app.reviewr.com/s1/showcase//Momentum-21.  

About Mycocycle

Mycocycle, Inc. was founded in October 2018. It is a woman-owned, early stage cleantech company using mycoremediation to process toxins out of waste. Mycocycle was recognized as a Finalist in FastCompany’s “2020 World Changing Ideas” Awards issue, a presenter for NREL’s 2020 Industry Growth Forum, a 2020 Innovation selection in the EPA’s Innovation and America Recycle’s Fair, and the winner of the Cleantech Open National 2020 Resiliency Challenge.  Mycocycle has been named a 2021 Illinois Qualified New Business Venture under the Angel Investment Tax Credit Program. This program provides Illinois-based investors a state tax credit of 25 percent of their investment up to $2 million. For more information visit www.mycocycle.com.

About 1871

1871 exists to inspire, equip, and support the early stage, growth stage, and corporate innovators that are building extraordinary businesses in their communities. We are the convenor of changemakers, bringing together the right resources, support, and connections that drive growth for businesses across the entire maturity curve, from idea to Fortune 50. Our community is rooted in Chicago with a reach that spans the globe, with over 1,500 members and an expansive network of mentors, corporate sponsors, university partners, VCs, alumni, and policymakers. Learn more at www.1871.com.  

RT3 member Atlas Roofing debuts new StormMaster® Hip & Ridge Shingles with Core4™

Manufacturer expands use of its proprietary enhanced polymer technology to include more products.

Atlas Roofing Corporation is excited to announce the launch of its StormMaster® Hip & Ridge shingle featuring the company’s proprietary Core4™ Enhanced Polymer Technology, which allows the shingle to provide extra strength, flexibility, durability and extreme weather resistance.

Atlas Roofing, an innovator in shingle technology, says Core4 surpasses standard styrene butadiene styrene (SBS) asphalt for overall better rooftop performance. By including Core4 in its hip-and-ridge shingle lines, Atlas further raises quality and performance expectations across the industry.

Core4 Technology — previously only available in Atlas StormMaster® Shake and StormMaster® Slate shingle lines — are manufactured with polymers enhanced at a molecular level that help shingles stand up to the most severe weather conditions. Like StormMaster Shake and StormMaster Slate, StormMaster Hip & Ridge feature Scotchgard™ Protector for long-lasting defense against black streaks caused by algae.

“With the addition of our Core4 technology in StormMaster Hip & Ridge, Atlas is again underscoring its commitment to providing the best quality shingles on the market,” says Stan Bastek, vice president of sales and marketing for Atlas Roofing’s Shingle & Underlayment Division. “Our research-driven results show Core4 technology outpaces standard asphalt technology.”

Introduced in 2019, Core4 incorporates a proprietary blend of enhanced virgin polymers to create four primary features:

  • PolyCore® Technology creates stronger shingles that last longer and perform with increased consistency and less variability.
  • FlexCore® Technology allows shingles to bend and flex in cold temperatures, particularly when others crack and tear.
  • WeatherCore® Technology provides shingles with strength and resilience to withstand winds up to 150 mph and hail damage.
  • ThermalCore® Technology drives shingle stability, reducing the effects of expansion and contraction caused by extreme temperature changes.

StormMaster Hip & Ridge colors match Atlas StormMaster Shake, StormMaster Slate and Pinnacle® Pristine shingles and will continue to provide homeowners with the same stunning curb appeal they have come to expect from Atlas.

StormMaster Hip & Ridge shingles are now a required component of the Atlas Signature Select® Roofing System for StormMaster Slate, StormMaster Shake or Pinnacle Pristine installations. StormMaster Hip & Ridge are covered by the Atlas Lifetime Algae Resistance Limited Warranty.

About Atlas Roofing
Atlas is an innovative, customer-oriented provider of asphalt shingles, roof underlayments, rigid expanded polystyrene and polyiso insulation, geofoam, cold chain, protective packaging, lost foam, and cutting-edge coated and paper facers and underlayments for a diverse set of markets. Atlas has grown from a single asphalt shingle manufacturing facility to 36 facilities in North America with worldwide product distribution. Products from the company’s four major divisions, Polyiso Roof & Wall Insulation, Shingle & Underlayment, Molded Products, and Web Technologies, are manufactured in state-of-the-art facilities and shipped from its network of manufacturing plants and distribution facilities in the United States, Canada and Mexico. For more information, visit http://www.atlasroofing.com.

RT3 Members XAP 360 and Owens Corning Introduce Touchless Roofing Inspection Platform to U.S. Contractors

XAP 360 powered by Kespry’s drone-based aerial intelligence technology provides roofing professionals with granular accuracy and efficiency, enhancing homeowner transparency and satisfaction

XAP 360, a leader in touchless property assessment solutions is collaborating with fellow RT3 member, Owens Corning, a global leader in insulation, roofing, and fiberglass composite materials. The collaboration offers Owens Corning Roofing Contractor (OCCN)  members advanced inspections and reporting tool, OC ProScan. The new business service is designed to deliver transparent and accurate roof inspection experience for homeowners, helping claim payouts occur rapidly while also educating and protecting the contractor’s customer base.

XAP 360 and Owens Corning are working together to provide roofing contractors with a drone-based roofing inspections platform that offers a fully autonomous, touchless technology providing objective third party professional reporting.

“Owens Corning is proud to team up with innovative business services like XAP 360 whose innovative platform will enable Owens Corning Roofing Contractor Network members to differentiate themselves in this virtual selling environment and take their business to the next level,” said Jon Gardner, Contractor Training Leader, Owens Corning.

“With XAP 360 powered by Kespry, roofing professionals and property owners can finally sit at the same table physically or virtually, and communicate honestly and openly,” said Phil Pratt, partner, XAP 360. “We can now bridge the existing uncertainty gap with transparency as XAP 360 is guided by sophisticated technological innovations in aerial intelligence from Kespry. We’ve pushed the roofing industry out of the shadows and into the information age, giving our contractors tools to allow them to seamlessly work in today’s  new business environment.”

About Owens Corning

Owens Corning is a global building and industrial materials leader. The company’s three integrated businesses are dedicated to the manufacture and advancement of a broad range of insulation, roofing and fiberglass composite materials. Leveraging the talents of 19,000 employees in 33 countries, Owens Corning provides innovative products and sustainable solutions that address energy efficiency, product safety, renewable energy, durable infrastructure, and labor productivity. These solutions provide a material difference to the company’s customers and make the world a better place. Based in Toledo, Ohio, USA, the company posted 2019 sales of $7.2 billion. Founded in 1938, it has been a Fortune 500® company for 66 consecutive years. For more information, please visit www.owenscorning.com.

About XAP

XAP 360 is headquartered out of southwest Ohio and brings cutting edge technology to the roofing industry.  XAP 360 was founded by industry professionals dedicated to furthering the trade and building sustainable business solutions by pairing the most advanced aerial inspection software with sound sales and marketing strategies.  XAP 360 is also helping roofing professionals all across North America operate faster, safer and more profitable.

To learn more, visit: www.xap360.com/ocp or email sales@xap360.com

How technology can help you not visit a customer’s home until you have the down payment in hand

By Mike Davis, East Fork Roofing.

This roofing company in Reno, Nevada made the switch to this model three years ago with much success.

In Reno, Nevada, with a metro area population of 500,000 people, the grocery store shelves are empty. Is it the coronavirus that caused this? Or the fact that the stores’ supply chain is over the Sierra Mountains and it snowed 4 feet? Or both?

When asked by a colleague in the industry about what East Fork Roofing is doing to adjust to these unique times, the owner of East Fork Roofing, Mike Davis said they are doing very little differently. When asked why, he responded that since 2017, the company has been using a highly automated, fully satellite approach to their residential roof replacement business. His business rarely interacts with customers in-person and doesn’t visit a single home until down payment is received from the customer. Interested, the colleague inquired further how this is done.

Before Mike explained, he made sure to clarify his favorite part of this process: his company’s estimating costs have been reduced by more than 50%, which has allowed them to use the money they would have spent on estimating for advertising and recruiting – key components to strong growth.

Price-first quoting

He explained the key to make a satellite-based process work is a process called scenario-based quoting or price-first quoting.

Price-first quoting has its roots in the real estate and insurance industries. In real estate, the buyer agrees to a price after a very cursory visit to the property or with no visit at all. Only once a price and terms are agreed to, does any deep investigation begin. The reason this process is used in real estate is to reduce the cost of the process and increase the speed of the transaction. It makes sense when working with commission-only real estate agents that all the fluff be removed from the process.

Often in roofing, we do things that feel good but may be unnecessary: we spend time, money, and effort getting detail before negotiating price. We do this because it is expected by our customers, but expectations for how a business interacts with their customers is shifting, especially now.  When Mike joined East Fork Roofing and started estimating roofs in 2011, the process was: receive a phone call, schedule an appointment, visit the property to measure and assess risks, build the proposal, sell the job, then move on to the next. The work is front-loaded and inefficient, taking a significant amount of time driving from one location to another.  With price-first quoting, you move much of this time and effort to the back side of the sale. With a close ratio of 25-30%, this makes a huge difference in the cost of estimating. The new process is: receive a phone call, get measurements and risk data from satellite imaging, build the proposal, sell the job, collect down payment, investigate the job, adjust pricing as necessary, execute.

Scenarios

This new process introduces some new risks however: knowing how many layers there are, or if sheathing is needed. What about other risks that cause budget overruns? All these are what East Fork Roofing calls scenarios. The idea is simple. Give the customer a base price and explain that the final price is contingent on inspection and give them any scenarios you believe may apply. For example, a 25 square roof is $8,750 for one layer, $1,000 for each additional layer, $2,500 for sheathing. Done. This is something you can implement easily now. Just build these scenario lines with a price per square into your proposals as options. The goal is to build a list of scenarios for the customer to compare against the roofer who gives a flat price and identifies the scenarios that apply. When the customer selects your quote, bill and collect down payment and then send an inspector.

What other scenarios could be included? East Fork Roofing determines scenarios by doing root cause analysis and creating risk categories. When a job goes over budget, by determining how it went over budget and aligning that with a scenario, they can increase their price for that scenario instead of increasing their price for all projects. This leads to getting more of the work you want and pricing the job correctly for those more difficult jobs. Some examples of scenarios are: shake tear-offs, mobile homes, old homes, geographically based scenarios like elevation requirements, steepness of the roof, and differing prices based on permits/dump fees.  If a cost exists because of an identifiable reason that is not general, it can be considered a scenario.

Advantages and disadvantages

In a marketplace where you are the first one to implement something like this, you will have an advantage because you can afford to offer a reduced price and the other roofer goes out and investigates the roof for you and your customer. It also creates an advantage for the other roofer because there is an increased “perception” of higher customer service and that they have “earned” the work. Humans are emotional, so sometimes they will pick the other roofer because they created a higher value and earned price by visiting the property. With the current market situation surrounding coronavirus, the advantage to the other roofer is questionable. East Fork Roofing’s goal is to be priced in the middle of three quotes, not the lowest.

Another advantage is that instead of sending an estimator, you can send a foreman, who is typically in regular contact with the employees. This eliminates the challenges of an estimator proposing one thing to a customer and the field employees fighting with them about it because it’s not feasible. When the foreman or crew leader goes out, they do a very detailed inspection: outlining the dumpster approach, safety issues, applicable scenarios and identifying change requests. The foreman prepares a report complete with pictures. After review of the report by project management, a plan is made and the customer is informed via phone of all the findings.

This step drastically increases the value of the process because it is now affordable to do a detailed planning inspection. An estimator in a typical process can’t be this thorough because it would limit their volume of visits. In the old model, if you add this planning inspection step, you are adding to your unit cost. In this model, you combine the two inspections into one. East Fork Roofing has found that customers love this step because it is a chance for a deeper alignment of their expectations with company expectations and there is limited pressure to proceed if the conversation doesn’t go well. It’s truly win-win. Either party can leave the transaction at this point and a refund can be issued.

If you are going to require down payment before you visit the property, it is East Fork Roofing’s experience that you have to be willing and honorable in returning down payments if a customer does not like any change that you propose after the planning inspection. East Fork Roofing is still old fashion in its contract agreements. Although they have the capability to collect signatures electronically, they require no signatures on projects. If any customer wants to cancel a project, and very little money has been spent, East Fork Roofing will let the customer out of the contract and issue a full refund. Making this very clear on your proposals and having a good reputation is key to creating a safe environment for a customer to send a check in the thousands of dollars to someone they have never met in person. Google “East Fork Roofing Reno” to see their reviews.

Now that you have a basic grasp about how to reduce risks through scenario-based quoting, there are a few more tricks that need to be figured out as you go along. It took East Fork Roofing about six to nine months to work out the details in order to see a full return to previous close ratio. Each pivot will be different for each company but knowing the general idea of scenario-based pricing is the biggest step.

Technology and RT3

From here we will highlight the technology aspect. As a member of RT3, the Roofing Technology Think Tank, East Fork Roofing is driven to streamline the roofing process with forward-thinking technology use.

Due to complexities like steepness difficulty, which can change prices to sheathing, removal of roof, install of roof and additional layers, East Fork Roofing had a hard time streamlining the process of adding scenarios through standard, out-of-the-box software like AccuLynx or JobNimbus, etc.  Manually adjusting line item pricing due to scenario(s) on every proposal leaves room for human error and adds time to the process. Because of this, East Fork Roofing designed their own quoting system on an open-API platform that allows them to change the data with programming and to get data in and out, which most cloud software programs have.

The platform is a Citrix product called podio.com in combination with globiflow.com. Podio.com is a collaboration software, similar in purpose to Slack, but also has database features. The idea is that through Podio, any company can create items like a proposal in a central location, talk about it with their team via web browser or phone app and use globiflow.com to create highly advanced workflows that work with the data.

Workflows are key because they allow automation to happen. For example, one of the simplest flows East Fork Roofing has implemented is an automated phone call checking to make sure the customer received their proposal one day after the estimator marks the proposal sent. The system also sends an email at four days, and notifies the salesperson with a task to phone the customer at seven days.  Another feature in globiflow.com is their external link feature. When the email is sent with the proposal and four days later, it has a link that the customer can click to view a webpage with the available dates. East Fork Roofing uses this external link capability to offer a scheduling discount program, which displays three dates: a high priority date with a premium of typically 5-10% of the project price approximately two weeks out, a standard date three to six weeks out for no additional cost, and a discounted date six to12 weeks out with a discount of typically 4-6%. When a date is selected and confirmed, either through this webpage, or by the customer or sales associate if the customer calls in, a down payment invoice is sent via email to the customer automatically with no additional work for a billing administrator. Since Podio has an open-API, the invoice is also pushed to QuickBooks Online with no additional human effort.

This collaboration platform and workflow management allows East Fork Roofing to simplify the process of building and tracking scenarios and creating quotes. It is now as simple as three forms/items in Podio: one about the customer captured by a call taker, one about measurements captured through Roofsnap.com by an estimator, and one about risk data/scenarios created by an estimator. Once this data is entered, the workflows build the proposal. Currently they have a data entry person entering all the data, and a junior estimator double checking the proposal; this means the project manager/estimator is now only used to approve complicated proposals over a set dollar limit.

East Fork Roofing has built the workflow out for every step of the project: billing, planning inspection, permitting, daily job reporting with photos, scheduling, dumpster management, employee pay entries and timesheets, quality inspections and vendor warranty registration. Throughout the process, the workflows are sending emails with pictures to help customers stay informed without having to call the office for information. The workflows take the customer from initial phone call to cash.

Currently, the only channels of communication available are email and phone with limited SMS. In the works is a Twilio (SMS/Whatsapp/Facebook messenger) integration that will allow a customer to interact with East Fork Roofing throughout the project via any of those channels. Some additional channels East Fork Roofing is looking to add is voice (Alexa, Siri, Google assistant), with plans to implement these into their process over the next few years. Think how innovative it will be when a customer says to their phone or TV, “What is the status of my roofing project?” and it will respond back to you not only with an audio update, but with pictures.

In summary, East Fork Roofing has not changed much with the recent changes due to COVID-19 because they were already a virtual company. However, they are focused on the next technological breakthrough. Now that you have a better idea of one method of implementing roof replacement proposals with reduced risks and of some future ideas, what changes will you implement? What can you do to improve in this regard? East Fork Roofing suggests to request things like this from your existing platforms, subscribing to RT3 Smart Brief, and reading up on technology here at Rooferscoffeeshop.com.

Source: RoofersCoffeeShop.

Roofing Technology Think Tank Seeks Nominations for 2020 Innovator of the Year Award

The award recognizes a roofing contractor who has demonstrated a commitment to technology and the advancement of the roofing industry.

Roofing Technology Think Tank (RT3), a group of progressive roofing professionals focused on technology solutions for the roofing industry, announced that it has opened the nomination period for the 2020 Innovator of the Year Award.

This award was created to nationally recognize a roofing contractor that has contributed to the advancement of the roofing industry through technical innovation and/or product development in one of the following areas:

  • Production/Technology Efficiency
  • Safety Innovation
  • Client Service/Quality of Delivery
  • Employee Recruitment/Training/Retention
  • Environmental Impact

Award judging criteria will be based on innovation, results, design and strategy. The 2019 winner was Curtis Sutton of Carthage, Tennessee-based Rackley Roofing, a company that counts innovation as one of its six core values.

The 2020 recipient will be announced this fall at the Best of Success conference. To be eligible, a roofing contractor must be licensed and bonded for a minimum of five years and have a minimum $5 million in annual revenue. They also must be a member of a professional industry association and be able to cite community enrichment ties through support of non-profits or company culture programs.

For more information and to submit an award application visit www.rt3thinktank.com/innovator-award. There is a $50 nomination fee to cover processing and award costs.  The nomination period closes July 31, 2020.

About Roofing Technology Think Tank (RT3)
Roofing Technology Think Tank (RT3) strives to find innovative technology solutions to be used within the roofing industry. RT3 provides insights from progressive thought leaders both inside and outside the roofing industry along with practical resources for implementing potential solutions successfully. The organization will encourage and enable contractors to embrace technology as they seek to grow their businesses. With a commitment to disseminate technology advancement information, RT3 will help build the professionalism and appeal of the roofing industry.