Roofing Technology Think Tank (RT3) continues its focus on exploring emerging technology solutions for the roofing industry with a planned live meetup on the Microsoft campus in Redmond, Washington on November 5, 2018.
The group of progressive roofing professionals strives to inform contractors by learning about progressive and disruptive solutions that help build the professionalism and appeal of the roofing industry.
The meetup is planned in conjunction with PowerObjects and will be hosted in Microsoft’s Internet of Things (IOT) lab. RT3 board member and winner of the Microsoft Modern Small or Medium Business category of the 2015 Visionary Award, Ken Kelly, President of Kelly Roofing, helped to coordinate the meetup for RT3.
Kelly learned firsthand how technology could disrupt his business model and result in more growth, increased efficiencies and better customer service. With the aid of Microsoft Dynamics, Kelly Roofing was able to double its business without increasing its staff. Able to be accessed remotely, (the majority of Kelly Roofing employees work outside the office), staff members are able to add notes to each file, receive reminder notices, and efficiently speed through the time-consuming daily tasks. The result? More time to spend with clients.
Following Hurricane Irma in September 2017, Naples, Florida-based Kelly Roofing was able to use Skype for Business online to handle 4,500 calls the first week following the storm, direct customers in English and Spanish to its storm repair services, liaise with insurance companies, and train new hires. This efficient response earned kudos and cemented the company’s reputation for customer-focused service.
At the November 5 meetup, RT3 members will hear a series of Tech Talks starting with one from Venkat Rao, Capabilities Manager of Business Applications for PowerObjects, the company that Kelly worked with to help implement their technology solutions. Following Rao, Tech Talks will be presented by Kati Quigley, Microsoft Senior Director of Marketing and Communication for Business Applications, and Rob Nehrbas, Microsoft Senior Director if Business Strategy for Business Applications. Kelly will present last, sharing his story about how he worked with Microsoft to build his roofing software platform.
The morning wraps up with RT3 Task Teams providing update on their activities for the following areas: Future Workforce, Communications, Meetups, Technology and Membership. During the afternoon session the task teams will work together in small breakouts to discuss how what they learned in the morning can be applied to and shared with the roofing industry. They will also review how what their task teams have accomplished thus far can be shared with the industry and determine their goals for the coming year.
For more information on the event or if you are interested in attending, please send an email to Karen Edwards at firstname.lastname@example.org.