Tag: <span>RT3 Podcast</span>

Tag: RT3 Podcast

Embracing Agile Methodology in Roofing: A New Era of Efficiency

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In the ever-evolving world of roofing, staying ahead requires more than just traditional methods. Enter Agile methodology—a concept borrowed from software development that’s making waves in the roofing industry. As Ben Fiedler from Benchmark explains, Agile isn’t just a process; it’s a mindset that allows roofing professionals to adapt quickly to changing environments and client needs.

Agile methodology, with its roots in software development, emphasizes flexibility and rapid response to change. Unlike the traditional “waterfall” approach, which follows a linear path, Agile allows for iterative progress and continuous feedback. This is particularly beneficial in roofing, where unexpected challenges can arise, and quick adaptation is crucial.

Real-world example

Ben shares a compelling example of Agile in action. Faced with a tight deadline and material shortages, his team adopted an Agile mindset to complete a 117,000 square foot roofing project. By collaborating closely with contractors and prioritizing tasks, they were able to meet the client’s needs efficiently. This approach not only saved time but also minimized waste—a key principle of Agile.

Technology and Agile

Technology plays a pivotal role in implementing Agile in roofing. From drones for inspections to software for project management, the right tools can enhance efficiency and decision-making. However, as Ben cautions, technology should solve specific problems rather than being adopted for its own sake. Identifying the root issue is essential before integrating new tech solutions.

Agile helps you stay competitive

Agile methodology offers a fresh perspective for roofing professionals, enabling them to navigate challenges with ease and deliver exceptional results. As the industry continues to evolve, embracing Agile could be the key to staying competitive and innovative. For those interested in learning more, resources on Agile, Lean, and Scrum are readily available online.

Subscribe now to our podcast for more insights into the intersection of technology and roofing. Stay ahead of the curve and transform your approach with Agile methodology.

Breaking Down the Tech Stack: Why Contractors Should Care (And How to Make It Work for You)

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Featuring Ken Kelly on the RT3 Podcast

If the term “tech stack” makes your eyes glaze over, you’re not alone. But before you tune out, you should hear what Ken Kelly has to say about it—because this retired contractor turned entrepreneur knows how to make technology actually work for roofing businesses.

In a recent Roofing Technology Think Tank (RT3) podcast episode, host Karen Edwards sat down with Ken to unpack what a tech stack really is, why it matters, and how contractors can use tools like ERPs, CRMs, and other software to streamline operations and grow their businesses.

And let’s be clear—this isn’t just a tech guy talking theory. Ken’s been in the trenches.

From Roofer to Innovator

Ken Kelly is the former head of Kelly Roofing, and he’s also the 2021 RT3 Innovator of the Year and a 2015 Microsoft Visionary Award winner. Now retired from the day-to-day, he spends his time traveling, running businesses, and giving back through humanitarian efforts.

But before all that, Ken was a contractor just trying to make things more efficient—and that’s how he got into tech. Not for the buzzwords, but because the right tools helped him run a better business.

So… What Is a Tech Stack, Anyway?

Ken explains it simply: your tech stack is the collection of digital tools your business runs on. Think of it like your truck toolbox—except instead of wrenches and hammers, you’ve got:

  • ERP (Enterprise Resource Planning) – handles core operations like scheduling, materials, billing
  • CRM (Customer Relationship Management) – tracks leads, customers, and communication
  • Back-end systems – keep your data flowing smoothly between tools

Each one does a specific job, and when they all work together, they can save you time, prevent mistakes, and help you make smarter decisions.

Why Contractors Shouldn’t Ignore This

Ken’s advice? Don’t wait until things are broken to upgrade. Even small changes—like better customer follow-up using your CRM—can lead to more jobs booked and less chaos in the office.

He shares real-world examples from his own experience, like how his team used automation to eliminate redundant data entry and how syncing systems helped avoid costly errors.

And here’s the kicker: you don’t have to be a tech expert. You just need to understand what’s possible—and work with partners who know how to plug it all in.

Hot Tips from Ken:

  • Start with pain points: What’s driving you crazy? There’s probably a tool that can fix it.
  • Integration matters: Make sure your tools talk to each other. It’s no good if your CRM and ERP are on different islands.
  • Use data to guide decisions: The more you track, the more you can improve.
  • Don’t overcomplicate it: You don’t need the fanciest system—just one that works for your business.

Bottom line? Tech doesn’t have to be intimidating—and if you do it right, it can be a game-changer. Ken makes it clear: a well-built tech stack isn’t just for big companies. It’s for smart ones.

Want to hear Ken’s full insights? Check out the episode here: RT3 Podcast with Ken Kelly