Category: <span>Technology</span>

RT3 member Ken Kelly named Top Contractor of the Year

Kelly Roofing, a roofing contractor dedicated to serving their industry and state with care, consistency, and communication, received recognition as a Top Contractor of the Year by Roofing Contractor Magazine.

“Ken has a great roofing story, from being thrust into leadership at such a young age to navigating a family business through ups and downs over decades,” said Roofing Contractor Publisher Jill Bloom. “But beyond his business success, he’s the kind of guy you want to surround yourself with because he’s organized, motivating, and inspirational.”

Roofing Contractor Magazine awarded Ken Kelly, President of Kelly Roofing, the 2019 Residential Contractor of the Year award at this year’s Best of Success conference in Miami, Florida, on September 16. The Contractor of the Year award is a once in a lifetime achievement that honors contractors who are committed to giving back to their community, have outstanding leadership, and bring innovation to the industry.

Every August, Roofing Contractor Magazine compiles The Top 100 Roofing Contractors list comprised of the most successful roofing companies in America. This list has been compiled yearly for more than a decade. The rankings are based on self-reported revenue from roofing contractors in all fields across the United States. These companies also share their reasons for improvements — or failures — to help others become more successful. Out of this list, Roofing Contractor Magazine selects the top Residential and Commercial Contractor of the Year.

Kelly Roofing’s commitment to outstanding workmanship, raising leaders within the company, and using cutting edge technology has put them at the national forefront. By combining old-world values and cutting-edge technology, Kelly Roofing has earned recognition as an innovator in the roofing industry. They have been awarded the 2015 Visionary Award at Microsoft Convergence and have the distinction of being on the Top 100 Contractors list yearly since 2003, continually rising in the ranks to now sit at 52.

About Kelly Roofing

Kelly Roofing is a family-owned company, serving Naples and the surrounding areas since 1972. Serving residential and commercial property owners with customer-forward thinking has been their goal from day one. Kelly Roofing has consistently made the Top 100 contractor list since 2003, demonstrating their customers appreciate their dedication to offering only the highest quality products. All Kelly Roofing employees live by the core values of Care, Communicate, and Consistency, allowing them to provide outstanding workmanship using the most advanced methods. To learn more about Kelly Roofing, go to
www.kellyroofing.com .

 

5 Reasons To Harness The Tremendous Power Of WordPress

By RT3 member, Art Unlimited.

The Art Unlimited Programming Team has over 29 years of combined knowledge of building websites to fulfill our clients’ needs. We make our websites with WordPress, one of many website-building and content management platforms.29

Currently, WordPress is the largest website builder platform, holding 60% of the market share, which transfers to about 33% of all websites on the internet today. In fact, WordPress’s next closest competitors only hold 6 and 4% of the market, respectively (Joomla and Drupal).

WordPress sites host some of the biggest names, including Sony, Disney, PlayStation, and BBC America, but can handle your small businesses website as well.

There are probably a million reasons for WordPress domination among programmers, but here are the top five reasons the Art Unlimited Programming Team prefers WordPress.

1. Community Keeps it Free

“Free, you say? How can that be? Doesn’t someone need to make money from this?”
WordPress is more than a company; it’s a community. While this may sound hokey, it is very true. WordPress isn’t owned by one single person or business. They like to call themselves an “open source community.” It’s a group of tens of thousands of people who contribute to making the software. Anyone with a programming background can join the community. This community is also readily available for support and questions by its users. They even put on conferences multiple times a year! Once the software is made, it’s free for anyone to use and it is made to be copied.

2. A Plethora of Plugins To Do Practically Anything

The advanced features plugins add to a website are pretty cool. Most are free, but some have a minimal charge. Do you want to sell merchandise on your website? There’s a plugin for that. Do you want to put forms on your website? There’s a plugin for that (we really like Gravity Forms!). How about an event calendar? Yup, there’s a plugin for that also. WordPress has about 20,000 plugins made by the community, and you’re feeling adventurous, you can also try 3rd party plugins!
Before you install a plugin into your website, check the reviews and see what people are saying about it. Look for plugins with 4 stars and over 100,000 downloads to know they are good. You also want to check if the people who made it have a support team for questions. Some plugins are made and forgotten about, so make sure the plugin you pick is still being supported and is occasionally updated (within the last year) by the creator.

3. Own Your Website Files

This is the most exciting feature for our Art Unlimited peeps and something we’re most proud to offer. When we build you a website, we don’t own the files—you do! This is not something offered on any other website building platform. We will gladly host the files on our servers for you, but if you should at some point decide you don’t want us to host them, you won’t have to start from scratch! We can easily transfer them to you so you can continue to have your existing website. Other website building platforms insist on owning your files.

4. Easy to Optimize for Increased Ranking

Keywords and SEO (Search Engine Optimization) are always on our minds. When a website is lacking good SEO and the right keywords, search engines have a hard time finding it — which means customers have a hard time finding that website. WordPress includes an assortment of tools to help you incorporate keywords into your content. They even offer advanced features (plugins) which allow you to write specific metadata and descriptions for your pages. This will help the search engines find your pages, and even possibly move your website up in the rankings.

5. Google Prefers WordPress

According to digital.com, search engines like Google and Bing tend to rank websites which use WordPress higher than those which don’t. At one of WordPress’s conferences, Matt Cutts from the Web Spam team at Google presented, and says “WordPress is a fantastic choice, and solves ‘a ton’ of SEO issues, taking care of 80-90% of the mechanics of SEO.”

WordPress is a tried and tested website building platform we are proud to use! It helps us give a higher level of customer service to our clients. We can build custom websites which they own after we have built them. To learn more about our website building and hosting services, give us a call today!

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Source: Art Unlimited.

App Aims to Reduce Injuries and Save Lives

By Karen L. Edwards, RT3

A Professor at Glasgow Caledonian University in the UK, Billy Hare, has developed an app geared toward architects and designers to help them improve the health and safety of construction workers, as well as those who will eventually occupy the building.

Using videos and images, the app notes health and safety issues related to a specific building’s design. Hare, a professor in Construction Management in GCU’s School of Computing, Engineering and Built Environment, said in an article on the school’s website, “Academics in the past have attempted to create systems that tell architects and designers the ‘safest’ design option, but this approach is too simplistic and those who make design choices don’t work that way.”

“We wanted to create a knowledge database that recognizes there are many design options, and each has its own pros and cons when it comes to health and safety. Therefore, designers can make informed decisions.”

During the research phase of development, Hare worked with a sample of 40 designer, half were new to design and the other half were seasoned designers. They were all asked to review a set of CAD drawing to identify hazards and make design decisions.

The randomly selected half of the sample using the app identified hazards 599 times, or three times more than those who were not using the app.

The project was funded by a grant from grant from the Institution of Occupational Safety and Health (IOSH). According to IOSH up to half of the accident in the UK are related in some way to the building design.

Mary Ogungbeje, Research Manager at IOSH, said in the article, “In today’s age of technology, being able to utilize digital training resources to help designers do just that is great. Such tools can make a real difference in upskilling professionals, irrespective of their level of experience. Architects and civil engineers can identify hazards and come up with better controls when developing and reviewing designs. Ultimately, this will reduce injuries and save lives.”

Hare says that he is now looking for partners to develop the digital prototype so they can release the app for industry-wide use.

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Slip on a steep roof leads inventor to build remote inspection robot

By Karen L. Edwards, RT3.

When Mike Slawinski was living in Atlanta, a friend of his asked him to help do some roof inspections. Mike wasn’t a fan of heights but agreed to help. They were in a subdivision that featured multimillion-dollar, large homes with very steep roofs.

“I got up on the front of the house and went over to back side, which was four stories because it was a drop-off lot, and I started sliding down the roof,” Mike explained. “In my mind I got to two feet from the edge and there was a concrete patio down below. In reality, I was probably more like 20 feet from the edge. I scrambled over to a valley and got off that roof, swearing I’d never get on another roof again.”

Being an inventor and innovator, Mike decided to try out some tools and technologies that he might be able to use for completing roof inspections from the ground. Nothing he tried worked so he found a partner to do the coding and created the Roof Rover, a robotic roof inspection device. The first model that they developed was bulky, weighing 25 pounds and wasn’t easy to get on the roof. He waited a few years and as technology improved, he developed the model that is available today.

The new robot weighs six pounds and is equipped with sensors and two cameras – one is very high-resolution inspection camera and another camera is used for driving. “The way you use the robot is typically by just moving the cameras around,” said Mike. “The cameras move and record from up to 60 – 80 feet away, so you just move the cameras and scan the surfaces. If I see anything of interest, I can drive over there and take a closer look.”

The robot is equipped with lasers that can measure within one millimeter or less than the thickness of a penny. It can measure thickness of shingles and even distinguish between a blister and hail dent. An accelerometer measures pitch and roll of the roof and the optical encoders allow for measurements while driving within a fraction of an inch. Edge detection sensors keep it from rolling off the edge of the roof.

“It has a surface temperature gauge on the bottom, and I can tell you that when I was using it in Atlanta, we recorded two temperatures of 250 degree on the roof,” explained Mike.

The Rover uses a 22-foot telescoping pole that raises it to the roof. A platform attaches to the gutter allowing the robot to drive on and off the roof. The rover is operated using a windows tablet and a joystick and a 40-square roof can be inspected in less than 20 minutes.

The robot requires little to no maintenance. The treads will need to be replaced every three to four months and it’s a good idea to keep a second rechargeable battery on hand so they can be swapped out. The Roof Rover includes the Windows tablet and controller and is easy to learn how to use – just watch a 15-minute video and the operator is ready to begin inspecting.

This is an excellent example of introducing technology onto the rooftop that doesn’t replace a worker, it just changes what that worker does and keeps them safer.

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How technology is improving safety conditions for roofers

By Kate Foster, AccuLynx.

Construction sites can be dangerous. The hot sun, large machines and high surfaces all combine to create a potentially hazardous environment. Luckily, advancing technology is providing roofing companies with numerous tools to improve safety conditions for their crews. Everything from virtual reality to slip and fall sensors, technology is changing the way roofers conduct business.

Here are some of the types of technology that is helping keep roofers safe.

Augmented and Virtual Reality

While augmented and virtual reality are not new inventions, their use in the roofing industry is more recent. Augmented reality allows roofing contractors to create detailed safety plans and impose them directly over the layout of the construction site so that they are accurate and easily understood. Augmented reality is also useful for training. Employees can be trained on real sites with augmented hazards, so that real life experience can be gained without the danger element.

Another application of augmented reality is to help with gathering aerial measurements. No need to get up on the roof and risk a slip or fall when you can take measurements from the ground. This ability to take measurements without being up on the roof improves safety greatly, as the risk of falling is cut down to zero.

Virtual reality also improves safety conditions for roofers. Virtual reality has been used for training across all fields, from the military to the medical field, and can be used for roofing as well. Employees can be safely trained to perform skills such as operating heavy machinery without the risk of potentially dangerous mistakes.

Wearable Technology

Another way technology is improving safety conditions for roofers is through wearable technology, or wearables. Wearables can be built into PPE safety equipment that is already used on the jobsite, such as construction helmets or vests, making it an easy element to add to your safety protocol. Wearables can include useful technology including biometric devices, GPS or location trackers, voltage detectors, and slip and fall sensors.

Biometric devices can monitor respiratory rate, skin temperature, and heart rate, helping to identify fatigue and heat illness early. Biometrics can also be used to tell if someone is intoxicated or under the influence of drugs or other substances that could stand as a risk on the jobsite.

GPS and location trackers can be used to provide a workers location if they have fallen and hurt themselves or passed out from heat illness. GPS and location trackers can also be used to designate certain areas as hazardous or restricted and sound alarms or notifications when a worker comes too close to the area. Voltage detectors can provide warning if an area is charged and unsafe to approach, helping workers avoid potential electric harm.

Slip and fall sensors are a particularly important component of wearables. The leading cause of death in construction is falling, so a sensor that can provide immediate notification that a worker has fallen is invaluable in the field. This rapid notification of the event combined with biometric information and GPS location can help make sure the injured worker can get quality help as quickly as possible. When used all together, the many applications of wearables combine to ensure roofers do not have to over-worry about safety while on the job.

Site Sensors

Site sensors are another way technology is improving safety conditions for roofers. Site sensors can be placed all around your construction site and provide you with valuable information about the environment. They can measure heat, noise levels, particulates in the air, and the presence of volatile or hazardous compounds. This information allows your crews to limit their exposure to harmful environments and remove themselves from a site that suddenly becomes unsafe.

Another benefit of site sensors is that they can ensure your worksite complies with OSHA regulations. This way you can be sure that your worksite is up to code and have the numbers to prove it.

Worksite safety should always be a priority. Technology has helped make it easier to keep your workers safe from harm, allowing them to be trained more easily, monitored, and notified of hazards. By implementing these technologies, you can provide precautions against injury and create a safe workplace for yourself and your crew.

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Source: AccuLynx

Is it finally time for solar?

By Heidi J. Ellsworth, RCS Partner.

Martin DeBono, president of GAF Energy, shares insights on the future of roofing and solar.

For most of my career in roofing, I have been the one who was excited about solar rooftops. But more often than not, I was a bit disappointed that the roofing industry did not out and out own the solar market and make every roof a power source. But it may have not been the right time for it even five years ago. The discussion of who owns the roof when it comes to solar has been debated by roofers, electricians and most of all the solar companies. But every roofing contractor I talk to knows that the roofing professional needs to own the whole roof, but how do we do it?

So, when I had the chance to interview the president of the newly formed GAF Energy, Martin DeBono, I have to say, I was really excited to hear what he had to say.  How was GAF going to make this change in the market?  I knew that GAF has had solar products for the last five years but how was the creation of GAF Energy with Martin DeBono at the helm going to change the market?

Starting out, I wanted to understand more about Martin DeBono.  I found out that he has been working and active in the solar market since 2013 with SunPower Corporation.  He brings a wealth of knowledge about the solar market and also shared that he has been working with one type of contractor or another for fifteen years.  A veteran of the Navy where he was a submarine officer, he has worked with resellers and contractors in several industries.  He believes that success is accomplished when you really understand how to work with partners in order to bring products to market.

In fact, that was one of the key motivations in the formation of GAF Energy.  Standard Industries who owns GAF and now GAF Energy company, saw a future where solar rooftop sales and installation is owned by the roofing contractor.  They knew they needed to take the steps to create a company that would focus on this mission, GAF Energy.  “These two companies are the confluence between roofing and solar,” stated DeBono.  “There is no doubt that in the future, all roofs will have the capability to produce energy.  GAF’s huge network of contractors opens up mass opportunity for roofing contractors to sell and install solar solutions.  The roofing industry is twenty times larger than today’s solar industry.  The opportunity to bring the GAF network and solar technology together is what drew me to GAF Energy.”

Sharing my past experiences of watching solar come and go in roofing, I asked how it might be different this time.  “The experience I had with SunPower of bringing products to market with the right channels is the key,” noted DeBono.  “If you want to sell solar you have to understand how roofing contractors operate.  Everyone who has worked on solar in the past focused on just the product.  We understand at GAF Energy that we need to focus on product and service.  Roofing contractors are great with roof installations but for the most part do not understand the solar elements, inverters, etc.  If the roofing company does not want to handle the electrical, GAF Energy will coordinate that with the contractor and the customer.  By having everyone do what they are good at GAF Energy provides the products and processes that work.  Customers get solar and lower electricity bills while the roofing contractors get to sell and install more roofs that include solar solutions.”

But really the big question that always needs to be answered is “What is in it for the roofing contractor?”  DeBono continued, “Homeowners want solar and the roofing contractors want to sell and install roofing.  We offer training for roofing contractors to not only install solar but sell it too.  That is really where we are focused, on the training.  We have training teams that work with the contractors to make them comfortable selling solar.  The best time to get solar on the roof is when you are reroofing but a large number of solar arrays are going on over existing roofs and often, they are installed incorrectly.  We believe that the solar array needs to be a part of the re-roofing sell, helping the contractor diversify their company, be more profitable and offer new skills and opportunities for their employees.”

“We also help the contractors with all the services around solar that have been confusing in the past including permitting and financing,” continued DeBono.  “We provide all the solar permitting in one package that can simply be dropped off with the local permit authority.  Once the contractor has the permit, GAF Energy trainers go with the roofing crew on the roof and train them on how to install the solar panels.  Then GAF Energy helps finish the installation by sending out an electrician to connect the array to the electrical panel.  No one in the past has taken the time to train the crews while explaining the benefits to ownership on how they can get more margin per roof.  We are finding that both the ownership and the crews are benefiting from this model.”

I also asked about the tax benefits.  It has always been a confusing aspect for both roofing contractors and homeowners.  “We are providing all the information on federal tax incentives and the training on how to actually get the tax credits,” noted DeBono.  “Many states have specific tax breaks for customers, GAF Energy works with the contractor so they can educate the homeowner.  In fact, we are also helping in the sales process with training for the roofing company’s sales team.  Our trainers go into the home with the salesperson and trains them through example.  The training includes how to talk about tax benefits, energy savings, lower electrical bills and how to make it an easy decision for the homeowner.  The trainers continue to work with roofing company’s sales team for however long it takes to close solar with the as part of the new roof installation.  We have developed sales kits to help contractors sell along with training in the classroom, at the home and in the office.  We are committed to offering the materials and training they need to make it happen to sell and install solar.”

And the most important question, how is it working so far and what are they seeing with solar adoption by the roofing contractors?  “Contractors are saying “Finally” and the adoption of the program by contractors is beyond what we expected,” confirmed DeBono.  “They love the services that enable them to sell and install solar without needing to be experts on solar design and connection.  They are seeing that they can rely on us for services or they can take it in house with their own estimators and electricians someday.  There does not need to be a conflict between solar and roofing because they can do both now.  It is right for the customer, the business and the environment.  It is just a good thing for them to do.”

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Construction industry uses simulations to help recruit young workers

By NRCA.

To appeal to the younger generation, some construction companies, unions and schools have turned to simulators that replicate jobs done by heavy equipment, such as pushing dirt or lifting steel.
As the construction industry works to build a younger workforce, it is trying to attract teenagers with realistic computer simulators of heavy machines such as bulldozers, cranes and excavators, according to www.sfgate.com.

As Baby Boomers retire, the construction industry continues to face a labor shortage as construction projects are booming. More than three-quarters of U.S. construction firms said they were having a hard time filling some of or all their positions, according to a survey released in January by the Associated General Contractors of America. Thirty percent said worker shortages were the biggest concern for their firms—by far the most pressing of 16 issues presented.

And the industry is facing another challenge as it tries to fill positions by recruiting younger workers—many are not interested. Many young people have been encouraged to consider college as the only option after high school, and others are wary after the industry was hit hard by the Great Recession.

To appeal to the younger generation, some construction companies, unions and schools have turned to simulators that replicate jobs done by heavy equipment, such as pushing dirt or lifting steel.

Simulators are made to offer immersive experiences. Most have real controls in the proper locations to help users develop muscle memory, and the sounds are reproduced accurately.

Trey Henry, a 17-year-old senior at the Academy for Career Education trade school in Reno, Nev., attends a simulator program at the Nevada chapter of Associated General Contractors that serves as training for him and scouting for his instructors, who work for area construction companies. Rather than simply pushing a button, to start an excavator simulator, Henry must turn a key, increase the throttle speed, engage the hydraulic lock and buckle his seat belt.

“I was on the excavator and digging a trench, and I got stuck a little bit, and it jerks you like you’re stuck,” Henry says. “You actually feel the chair moving when you pull the dirt.”

The excavator has three screens and also can be used with a virtual reality headset that produces a 360-degree view. Two pedals operate the tracks, and joysticks move the boom and open the bucket.

Henry has spent about seven hours on the simulators and says his experience has persuaded him to pursue a career working with heavy machinery.

Several students at the Fulton Schools College and Career Academy outside Atlanta said they determined the construction industry was not for them after challenging experiences using a crane simulator, which required precision, depth perception and hand-eye coordination.

“You had to understand people’s lives were in danger,” says Christopher Sparks, 17. “I felt like every time you hit something, it would move in a certain way so you would have to restart every time. It was like a video game on hard.”

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Source: NRCA

Emerging smart roof technologies can work to combat climate change

By Karen L. Edwards, RT3.

Cool roofs are often specified to reduce the urban heat island effect and help keep building interiors cooler in warm climates. But what about in cities that have cold winters? Reflective roofs don’t absorb heat so this could lead to colder interiors, increases in heating costs, and higher electricity consumption – not very friendly to the environment.

Our planet is getting warmer. This graph by NASA illustrates the “change in global surface temperature relative to 1951-1980 average temperatures. Eighteen of the 19 warmest years all have occurred since 2001, with the exception of 1998.”

The challenge of managing extreme climate change isn’t going away anytime soon, if the recent heatwave that gripped most of the country is any indication. Anchorage, Alaska hit 90 degrees for the first time in recorded history. New York City experienced a power outage in the middle of the heatwave leaving 50,000 without the ability to run their air conditioners.

So, what role can the roof play in climate change? A lot more than you might think, according to a recent article in Architect Magazine that discusses new smart roof technology that can adapt and respond to conditions. New York-based United Environment and Energy has developed a “bio-based thermochromic material that can selectively reflect and absorb solar heat.” Funded through a Department of Energy grant, the principal investigator, Ben Wen, coated asphalt shingles with a waste cooking oil substance that features an ingredient that makes it change color when it’s hot.

Another new technology was developed by scientists in Zurich that allows the roof surface to sweat similarly to human skin in order to cool the surface down. Once the target temperature of 90-degrees F is reached, a thermo-responsive gel releases stored water between a polycarbonate membrane and PVC foil, cooling the roof. Rain ‘recharges’ the cooling system.

In Portugal, researchers are focusing on roofing tile, which typically retains between 85 and 95 percent of the solar energy they receive. They have created smart ceramic tiles that use a material similar to that found in smart windows, that allows infrared light to pass through, but blocks it once the temperature goes above 120-degrees F.

Engineers at the University of Boulder evaluated smart roof technologies and published their findings in Science Direct. They evaluated whether a “potential solution to preserving high cooling load savings without accruing a large heating load penalty is to implement a switchable roof reflectance technology; allowing a low reflectance roof during the heating season and a high reflectance roof during the cooling season.”

These examples are just the tip of the iceberg. New technologies are emerging every day that will improve the performance of each and every building and home around the world. Expect to see some of these technologies on the rooftop in the very near future.

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How To Manage Your Social Media Marketing

By Art Unlimited.

Did you know that for 45% of consumers, social media is one of the first channels they go to if they have questions or issues?

This fact alone makes it essential to have a strong social presence and digital marketing strategy (after all, they need to see you’re active and engaged). We’re here to help you through the first steps of launching a successful social presence.

Social Media & Your Website

If you’re starting your social media journey because you want it to drive tons of website traffic and conversions, be patient! Social media is, by definition, social. Badly presented sales content won’t make people like you, especially if they don’t know you yet. It’s wiser to start with a focus on brand awareness, customer relationships, and showing your values.

It’s true that connecting your social channels to your website (and vice-versa) will strengthen your website’s SEO and increase website visits, but a successful social media strategy takes time, effort, and consistent engagement to grow.

Get a Handle on It

When you’re ready to start, even if you’re launching only one social channel at a time, try to claim a good username (handle) on any social media platform you may later want to use. Twitter, LinkedIn, Instagram, Facebook, Pinterest, etc., are all good places to have a presence. As your brand or business becomes more popular, people are more likely to snatch up the good names and leave you with a long, messy handle.

Why Social Media?

Social media is not only another way to ‘be found.’ According to PwC, “Social networks are the biggest source of inspiration for consumer purchases, with 37% of consumers finding purchase inspiration through the channel.”

If you’re marketing to a younger audience, it’s worth knowing that social is the most relevant advertising channel for 50% of Gen Z and 42% of millennials.

Channel

The channel, or platform, of social media you use greatly forms the outcome you will receive from your marketing tactics. Places like Pinterest, Facebook, Instagram, and Twitter can allow you to send indirect messages to long-time customers as well as prospective clients.  The key is knowing what your message is! When you’re creating an account and planning out your content (whether for a week, a month, or a quarter), use this as your starting point:

[Social platform] is where {target audience} can find {what content}. 

A rural resort could fill it out this way:

{Instagram} is where {adventure-seeking 25-35-year-olds} can find out {about our fun vibes and local attractions/activities}

This can be the same for more than one channel, or it can be different for each one! As you watch your audience’s engagement rates, you may find the people you’re picturing aren’t the ones loving your content, and that’s okay too. In the world of social media, where a post rarely matters more than 24 hours, it’s vital to be flexible in your game plan.

If you don’t know which channel (or channels) to choose, start with this general guide:

  • Facebook –  97% of social advertisers chose Facebook as their most used and most useful social media platform in 2018, and Facebook is the second favorite platform for consuming videos after YouTube! Have a lot of video content and a slightly older demographic? Start here.
  • LinkedIn – Recognized as the top-rated social network for lead generation, LinkedIn is especially useful for B2B (business-to-business) companies. Why? It’s chock full of decision-makers.
  • Twitter – How many times have you heard Twitter is going out of style or that people don’t really like it? In truth, Twitter is still growing rapidly and becoming increasingly popular as a customer support channel! Twitter is more of a niche platform than some others, so it may be wiser not to favor this channel if you don’t have a schedule which allows you to engage with your followers in the moment.
  • Instagram – This platform is becoming increasingly popular for all ages, but over half their user base is people from ages 18-24! If you’ve got strong visual content (Instagram is all about photos) and a younger demographic, get started now! 80% of Instagram’s users follow at least one business account. Better brush up on your hashtags!
  • Pinterest – This visually pleasing, unique channel is usually the odd one out in a social media line-up, but 90% of weekly active users are utilizing Pinterest to make purchasing decisions. Also, it’s actually the 4th most popular social media platform in the US! They’re still growing, and they recently expanded their advertising options to make them more versatile for marketers. While your average tweet is relevant for about 18 minutes, content on Pinterest can often last 1-3 months!

Post

Your account is set up, you know your ideal audience, and you’re ready to roll! Except, what do you post? In your social media work, it’s important to strike a balance between fun, educational, and more business-oriented content.

Many social media professionals employ the 5.3.2 rule: for every ten posts you create, five should be interesting content from other sources, three should be educational, non-salesy, relevant information for your follower base, and the last two should be fun company-culture posts.

Unless you have a great deal to deliver to a warm audience, an outright sales call is almost never the way to go. Gain your followers’ trust, teach them how your product can solve their problems, and nudge them in the right direction so they’re free to seek you out when they’re ready.

Reach

The number of people who have seen your posts and updates is commonly called the reach of the post. Reach is tied closely to engagement; if people are engaging with your content, the social platform rewards it for being interesting by giving it better reach.

The more people see you on social media, the more people will be drawn back to your website. And even if they don’t convert off the first visit from social, or the second or the third, you’re in the front of their mind. They’re likely to Google your company by name and convert later!

Engagement

Engagement is when someone interacts with your social media account beyond looking and scrolling by. To engage, they click a link, like a post, retweet, swipe through photos, or comment on your posts. People are on social media to be entertained, so make sure your content appeals to them and encourages them to interact.

Schedule

You want to post when the most people are online, or just before they get there so your post is already nestled in the newsfeed. On most platforms, you’ll be able to find these activity metrics somewhere in the platforms own insights. While your social channel is new and hasn’t collected enough data to display these metrics, follow a guide, or in general, plan to post in the afternoon between 12 pm and 5 pm (stick to later times on the weekends).

To maximize the flow of traffic to your social media page, get in touch with Art Unlimited to help give you the right marketing techniques to get ahead of your competitors on the web (and on social media!).

Source: Art Unlimited