Tag: <span>Roofing Technology</span>

Being smart about Smartphones

By Tom Whitaker, RT3 Board Member.

Software companies like Harness can provide contractors with incredible value but there’s one important element that is often overlooked that can derail any software implementation.

Field personnel not using adequate or properly managed mobile devices.

After all, if the device that they carry is not up to the task if it gets lost or damaged, it’s going to be pretty hard for the foreman to submit that safety report.

In this article, we’re going to identify some of the common problems when it comes to mobile devices and point out some best practices to solve them.

Should You Provide Devices or Let Employees Use Their Own?

Employee Owned Devices

Since most workers these days are already carrying a smartphone it may appear easier to let them use their own devices to access company applications. It’s what’s known as Bring Your Device or BYOD. Some companies have gone this route and provided a small reimbursement to employees to cover data usage costs. While this could be a very cost-effective approach, be aware that there are numerous complications that may befall companies choosing this strategy. Those would include:

Lack of adequate device capabilities.

Is the employee cheapest smartphone available or top of the line iPhone? Does it have a 3 inch screen that makes it hard to see the application you want them to use? Since you have no control over what the employee purchases, you need to be prepared for all possibilities.

Lack of device protection and/or replacement options

The mobile device is going to be used on or near the job site. What is it’s dropped off the roof, damaged, and the employee doesn’t have the ability to replace it right away. Will they still be able to perform their work? Likely not.

Lack of data security

We often entrust our workers with sensitive information such as job lists, estimates, customer contact information, and more. If their personal device is used to access this information, how will we ensure that it’s kept secure? Will we have the ability to remotely wipe lost or stolen devices?

If you’re going the BYOD route here are some things you can do to protect yourself:

Create a Mobile Device Policy For Employees that they must sign off on. It should cover:

  • Minimum device standards (screen size, memory, Operating systems, etc..)
  • Required accessories. For example, a protective case
  • Guidelines for handling sensitive company information

Invest in Mobile Device Management Software and require it be installed on employee-owned devices. We’ll talk more about that below.

Deploying Company-Owned Devices

While admittedly a larger expense than BYOD, especially at the outset, the level of control that deploying your own fleet of mobile devices cannot be understated. You may well find the benefits far outweigh the costs. With your own fleet of devices you’ll be able to:

  • Ensure a consistent and likely improved experience for everyone in your organization
  • Keep tighter controls on sensitive company information
  • Better protect the physical devices themselves and replace them easier when needed
  • Prevent employee misuse. For example, viewing/downloading porn

Best practices for companies that deploy their own fleet of mobile devices

Everyone should use the same type of device.

Keeping things consistent makes managing the fleet smoother. Applications will function the same on every device and you won’t need multiple sets of instructions for end users.

iOS vs. Android

I could write another entire article on the differences between these two operating systems. Your choice should depend on a mixture of compatibility and price. For example, if the apps that your team are going to be using function better on iOS, then you’ll likely want to go that way. I will say since Android is open source, it can be found on a far greater range of devices with various price points. If you’re particularly budget conscience, you should strongly consider Android rather than iOS.

Tablet or Phone?

Once again this decision should factor in the application(s) that will be used. Some types of apps work better on larger screen devices like tablets. Others can be used with simple smartphones. Engage your app provider to seek advice on what devices types would be best. The unique needs of your users shouldn’t be overlooked either. Is your team made up of extremely large fingered lads that wouldn’t appreciate a dainty device? Get them a tablet. Or perhaps you have a lot of older, farsighted foreman. Get input from your group before making a decision.

Accessories

Every device should be given to its user in a ruggedized case of some type. Otterbox makes them for most models. Screen protectors are also good idea considering these devices are going to be used on construction sites and the likelihood of them being dropped or damaged is very real. Which brings me to…

This rugged new phone from CAT has a built in FLIR camera, laser distance finder, and more to help construction workers get things done.

Keep A Few Extras

Having 1-2 extra devices laying around for when someone new is hired or a device is lost is a lot easier than waiting for an ordered replacement and the extra cost should be negligible.

Invest In Mobile Device Management (MDM)

Mobile device management software allows company administrators to enforce security measures on all devices such as passwords, encryption, etc. They can also restrict which types of apps can be installed and web pages that can be visited, thus preventing employee misuse. Devices that are lost or stolen can be remotely wiped of all data at the push of a button. There are MDM options to fit a range of budgets. Some options include Airwatch, Meraki, and Google Apps For Work. More on that last one in a future article.

What About Connectivity?

Once you’ve decided on which device is best for your company, you’ll need to determine the best options for data plans and calling from carriers in your area. This process deserves its own article and we’ll be publishing one in the near future as part of our “Ultimate Guide” series.

Conclusion

Making smart decisions about the mobile devices your company is using is a good idea. They are going to become more and more important as you seek to solve urgent business problems that require data capture from your field staff. Hopefully, now you understand how to best manage your mobile device fleet.

Source: Harness

Tesla Patent for Colored Solar Tiles

By Karen L. Edwards, RCS Editor.

The Tesla patent is for ‘Uniformly and Directionally Colored Photovoltaic Modules.” In the patent, they explain that traditionally the color of the panels is the natural color of the solar cells embedded inside, which is usually blue, dark blue or black.

Most homeowners want to select the color of their roof, so that it complements the rest of their home. Existing methods to color the tiles, such as applying tinted glass or color encapsulation sheets can absorb a lot of sunlight and cause the PV system to perform poorly. These methods may cause the tiles to suffer from sparkle, glint or angle-dependent color. They also degrade over time, resulting in an unpleasant appearance.
Tesla’s patent states that it will produce PV roof tiles with a uniform color with little light absorption. Their method will consist of texturizing the inside surface of a glass cover and a transparent material that has a predetermined refractive index. Spherical, metal nanoparticles positioned on the inside surface can produce colors without absorbing much light.

As Tesla stated in their Q2 2017 report, “Adopting solar has historically required a degree of aesthetic compromise, but Solar Roof provides clean energy from a better-looking roof.” They are taking the aesthetics one step further and will be able to offer homeowners even more color choices.
While the company didn’t say where the new tiles would be manufactured, it most likely will be at the company’s Gigafactory2, a 1.2 million square foot facility located in Buffalo, New York. The company began manufacturing there in late 2017 and employs 800 workers to date. Their agreement with the state of New York requires them to increase that to 5,000 employers over the course of the next ten years.

Photo: Tesla

Source: RoofersCoffeeShop

Keeping Up with Roofing Technology in 2019: Mobile Applications & Software Integrations

A Q&A session with Lynn Foster, RT3 Member and Director of Operations for AccuLynx.

By Kate Foster.

New technology is continuing to shape the roofing industry, but it can be difficult for contractors to evaluate and implement the right solutions for their business.

There are many options to consider, but specifically for small to medium roofing companies, AccuLynx Director of Operations, Lynn Foster, believes growth can be achieved by focusing on mobile applications and software integrations.

Mobile Applications:

From cell phones, to tablets, to e-readers, there really is an app for everything.

Of course, the next place they are taking over is the business world, and that includes the roofing industry. The ability to work out of the office or while on a job-site saves companies time and money as well as providing flexibility for both employees and customers.

What are some apps that roofers should be using the field?

Roofers should be using the apps that help them do their job more efficiently. CRM mobile apps (like AccuLynx), aerial measurements, tracking expenses, time clocks, PDF scanners, notes, call recording – all of these individually can make contractors more productive.

How do CRM’s with mobile applications like AccuLynx help roofing businesses?

Roofers no longer need to rely on their paper files to get access the information they need. They don’t even need to carry around a laptop. Having shared access to all of your estimates, aerial measurements, material orders, contracts, warranties – all in one place – means you’re never digging for the information you need.

When your business information can be transferred instantaneously from device to device, person to person, you eliminate down-time and ensure that you’re never working off of outdated information.

What is a real-life example?

Let’s say you’re on the job, and a homeowner has a question about a change order they placed. But, you don’t have the paper copy with you. While this may have once caused a problem, necessitating someone to go to the office and pick up a copy, it is no problem when you have mobile access to your office. Being able to access all of the documentation associated with a job right from your phone gives roofers the ability to answer homeowner questions, check material delivery schedules, find insurance information – everything, right at your fingertips.

Software Integrations:

The other upcoming technology trend for the roofing industry is software integration. Now that many roofing technology companies, such as AccuLynx, SkyMeasure, EagleView, and SalesRabbit have emerged and found their footing, they have begun to partner to create platforms that fulfill all your roofing needs. Just like a toolbox, these partnerships combine countless uses, from organizing your information and directly ordering supplies to taking aerial measurements and improving your sales techniques, into to one easy to use kit.

Aside from having all of your tools in one spot, the biggest benefit of integration is the efficiency it creates. When all of the companies you use are integrated, you can electronically share information between them, eliminating the need to re-enter information into each different platform. Automated processes also help you cut down on errors because information gets directly transferred from one application to another. Not only does this improve your accuracy, but it also saves you the time you would have wasted locating and fixing the mistakes.

What are the challenges roofers are facing when it comes to technology?

One of the greatest challenges regarding technology in the roofing industry is getting people to convert. Many people, especially those in the older generation, are wary of making the switch. They claim that the pen and paper methods they have used for years work fine. However, these are the people who will start to get passed by as the competition adopts new technology that makes them more efficient, and ultimately, more profitable.

How can roofers start to adopt technology?

If you are still concerned about the transition to technology, it can help to start out small. Decide what you want the technology to do for you, whether it be organize your files, enable you to make direct orders from suppliers, or manage your business more efficiently, and start with that. Once you get used to that part, you can start adding in more and more. This way, it will not seem as overwhelming as it would if you did it all at once.

Any more advice?

It is important to make sure you are committed – only embracing limits the potential that technology can give you. Partially committing won’t result in the benefits you are hoping for and can only do so much in helping you stay ahead of the competition. Fully committing is sure to skyrocket you to success and profit.

Staying ahead the competition is a priority for any roofing business. Who doesn’t want to be the best at what they do and reap the profits from it? Right now, that means taking advantage of technology. With the flexibility, savings in time and money, and the boost in efficiency that technology provides, it would be difficult to not rise above everyone else.

Source: AccuLynx

Roofing Technology Think Tank Goes to Microsoft HQ

By Jill Bloom, RT3 Member and Publisher, Roofing Contractor.

 

The Roofing Technology Think Tank (RT3) met Monday at the headquarters of Microsoft Corp. to talk tech and how roofing contractors can embrace the exciting opportunities it offers today and in the future.
The day consisted, in part, of a series of “Tech Talks” starting with Ken Kelly, president of Naples, Fla.-based Kelly Roofing, RT3 board member and winner of the Microsoft Modern Small or Medium Business category of the 2015 Visionary Award.

Kelly presented an overview of Microsoft’s Dynamics platform — how it’s changed his business by streamlining operations while growing, and has the potential to do even more. Microsoft Dynamics is a line of enterprise resource planning and customer relationship management software applications.

He used elevators made by Thyssenkrupp by example. Kelly said some of the elevators made by the company are equipped with technology that can run a test, create a service ticket, find a tech with the best credentials for fixing the problem and automatically schedules a service call – all without a human involved until the problem is actually being fixed.

Kelly said, “we can let our minds run wild on how we could use this technology in the roofing world.”
Kelly wasn’t the only one presenting at the RT3 meeting. Others included Scott Dwyer, business development director at Microsoft Power Objects, and Bill Kramer director of product marketing for Microsoft Business Center. They, too, addressed the potential of technology on various industries. At one point, a video demonstrated how a service technician could guide another person on how to perform a repair (in this case on a four-wheeler ATV) with both parties wearing virtual reality goggles.

The day also included a tour of Microsoft’s Internet of Things lab, where attendees of the RT3 event were able to see some of the amazing technology in the works — many aimed at addressing health and health care needs.

In the second part of the day, participants broke off into groups to develop a task list of how to promote RT3 and what members are learning about, along with ways to inform others in the industry about new technology for the industry.

RT3 was formed to act as a conduit for curating knowledge on technologies that can help contractors and the roofing industry overall. Formed in July of 2017, the group has grown from 20 founding members to more than 60 and incorporated as a 501c6 in 2018.

Source: Roofing Contractor

RT3 Members Heading to Microsoft Headquarters for next Live Meetup

Roofing Technology Think Tank (RT3) continues its focus on exploring emerging technology solutions for the roofing industry with a planned live meetup on the Microsoft campus in Redmond, Washington on November 5, 2018.

The group of progressive roofing professionals strives to inform contractors by learning about progressive and disruptive solutions that help build the professionalism and appeal of the roofing industry.

The meetup is planned in conjunction with PowerObjects and will be hosted in Microsoft’s Internet of Things (IOT) lab.  RT3 board member and winner of the Microsoft Modern Small or Medium Business category of the 2015 Visionary Award, Ken Kelly, President of Kelly Roofing, helped to coordinate the meetup for RT3.

Kelly learned firsthand how technology could disrupt his business model and result in more growth, increased efficiencies and better customer service. With the aid of Microsoft Dynamics, Kelly Roofing was able to double its business without increasing its staff. Able to be accessed remotely, (the majority of Kelly Roofing employees work outside the office), staff members are able to add notes to each file, receive reminder notices, and efficiently speed through the time-consuming daily tasks. The result? More time to spend with clients.

Following Hurricane Irma in September 2017, Naples, Florida-based Kelly Roofing was able to use Skype for Business online to handle 4,500 calls the first week following the storm, direct customers in English and Spanish to its storm repair services, liaise with insurance companies, and train new hires. This efficient response earned kudos and cemented the company’s reputation for customer-focused service.

At the November 5 meetup, RT3 members will hear a series of Tech Talks starting with one from Venkat Rao, Capabilities Manager of Business Applications for PowerObjects, the company that Kelly worked with to help implement their technology solutions. Following Rao, Tech Talks will be presented by Kati Quigley, Microsoft Senior Director of Marketing and Communication for Business Applications, and Rob Nehrbas, Microsoft Senior Director if Business Strategy for Business Applications. Kelly will present last, sharing his story about how he worked with Microsoft to build his roofing software platform.

The morning wraps up with RT3 Task Teams providing update on their activities for the following areas: Future Workforce, Communications, Meetups, Technology and Membership. During the afternoon session the task teams will work together in small breakouts to discuss how what they learned in the morning can be applied to and shared with the roofing industry. They will also review how what their task teams have accomplished thus far can be shared with the industry and determine their goals for the coming year.

For more information on the event or if you are interested in attending, please send an email to Karen Edwards at info@rt3thinktank.test.

Using Technology to Keep Workers Safe

By Cotney Construction Law.

In 2015, 937 people died while working on construction sites. This tops all industries and is a long-held source of concern for all of us in the construction industry, from contractors to construction attorneys. What’s more alarming is that these numbers are increasing. Year by year, as the labor shortage lingers and the demand for new construction increases, companies struggle to keep their workers safe.

While traditional tactics such as training and the use of personal protection equipment will always be a part of safety programs, new technologies are entering the mix. These tools can take worker protection to next level.

Much of the technology that you see in construction focuses on making specific processes more efficient. While this is important, there is another part of the construction experience where technology can prove vital.

Statistics show that construction is one of the most dangerous industries in business. According to the Occupational Safety and Health Administration, one in five worker deaths come from the construction industry. However, new technology is turning that around by allowing companies to better sense physical conditions among workers and on the job site and by taking dangerous jobs out of the hands of individuals.

Here are some of the technologies that are making construction work safer and more efficient:

Exoskeletons

It sounds like something out of a science fiction or superhero movie, but exoskeletons are starting to weave their way onto construction sites everywhere. These suits can be used to lift heavy loads and provide relief for workers by distributing load weight to different muscles. These suits also come with sensors that can measure the amount of exertion being placed on a worker’s body.

Driverless Vehicles

These trucks not only make workers safer by taking them out of potentially dangerous situations, they are efficient because they drive more precise routes and deliver materials quickly. These vehicles can be operated remotely and use GPS technologies to ensure that it always finds the proper location.

Sensors

Sensors on equipment has become a critical part of detecting wear and tear and location. When sensors are placed at various locations throughout a site, it can measure a variety of conditions accurately, including silica dust, chemical fumes, and temperature. This information helps contractors make adjustments to working conditions as needed.

Virtual Reality

VR is making safety training more effective by presenting hazards to workers in an environment where they can learn about them without being in harm’s way. Workers can also learn how to use equipment such as excavators and cranes in a safe environment.

Drones

Drones are taking the construction industry by storm, largely because of the amount of ways that they can used. In terms of safety, drones can do jobs that are unsafe for humans, such as surveying damaged roofs. Drones can also review worker activities to ensure safe behavior. The latter use of drones provides the additional benefit of ensuring OSHA compliance. For additional methods of achieving compliance, talk to one of the Jacksonville construction lawyers at Cotney Construction Law.

Wearables

Wearables, including smart vests and helmets, can effectively measure an individual’s physical health and allow you to make decisions based on that data. Other wearables have airbags that can deploy if a worker falls. Also, new helmet technology allows for workers to train more thoroughly through the use of augmented reality and spot hazards before they interact with them.

Disclaimer: The information contained in this article is for general educational information only. This information does not constitute legal advice, is not intended to constitute legal advice, nor should it be relied upon as legal advice for your specific factual pattern or situation.

Source: Cotney Construction Law.

What is a Sales CRM and Why Should You Care?

If you don’t have a sales CRM in place, you’re leaving a lot of potential money on the table.

By Ryan Groth.

A sales CRM (customer relationship manager) system can tell you how much work you can expect to come in the next week, month or quarter. It gives roofing contractors the ability to define sales processes and measure the stages of each potential contract. Sales CRM programs also give you reliable reporting to make the right decisions and predict the future. Wouldn’t you rather “know” than “guess?” Making sales predictable so that you have enough work for your crews to do is important, but if you don’t have a sales CRM in place you’re also leaving a lot of potential money on the table. Leads are slipping through the cracks due to mismanagement. Did you know that the first company to contact a lead has a 238 percent higher conversation rate than the second to contact? Companies on average take 19 hours to respond via email and 61 hours to respond by phone, according to a recent study from the Massachusetts Institute of Technology

Given these overwhelming circumstances, there are some key questions you need to be asking: Do you know that following up is important? What are you doing about it? Do you know that if you take managing leads seriously that you’ll smoke your competition?

The problem is salespeople and estimators are telling you one thing, but the reality is they’re doing another. This means that you aren’t in control and you need to keep a closer eye on your projects. Without a good sales CRM, you’ll find that you’re unable to see trends at a glance and see who and what’s really performing well. That makes it very difficult, if not nearly impossible to answer the following key questions directly impacting your company’s day-to-day: How can your sales manager manage his team objectively without knowing what your closing ratio is? How do you know where to spend your marketing dollars, or is it just a guessing game? What can you anticipate in future sales without understanding your pipeline? Are you thinking that you can buy that next big piece of equipment, building or two more service trucks based on hope? It’s better to really know.

Think of it this way, would you hand-weld an entire TPO roof just because you happen to already own a heat gun, or would you rather do the field laps with a robot? A sales CRM is like the robot. A heat gun is like most database software.

In a sales CRM, one must be able to insert and measure their identifiable key performance indicators, or in layman’s terms, each step of the sales steps. Sales managers also need to be paying attention to reports like sales pipeline, closing ratios, selling cycle, achievement against goals for sales and bid volume, lead source tracking on a per-salesperson, per-division basis. If you’re not keeping track then how can you hold your team accountable to performing the right activities to close more deals? It’s better to “know” than to “guess.”

So, is a CRM all about the sales manager after all? No, CRM’s can be user-friendly even for roofers and can actually help sales people sell. Sales reports are a huge pain in the neck for salespeople because they get paid to produce revenue. But if the system can actually help them sell more and keep them focused on the right priorities, everyone wins.
So, if you knew your competition was following up with every lead and tracked every step of the sales process, would you want to compete against that guy?

Ryan Groth is president of the Florida-based Sales Transformation Group, Inc. Over the past decade, he’s helped roofing companies from around the country improve their technological capabilities and transform their sales organizations. Reach him at rgroth@salestransformationgroup.com.

Note: This article first published in Roofing Contractor Magazine and can be viewed here.

Imagine what the future of roofing will be with the latest emerging technologies

By Heidi J. Ellsworth, RoofersCoffeeShop®

The need for technology advancement in the roofing industry is apparent.  It is a movement that continues to gain strength, not just in roofing but in construction and society overall.  Being a part of bringing new and disruptive services to the roofing industry is important to RoofersCoffeeShop.  We are committed to be the leader in providing a digital network that helps educate, entertain and build the roofing industry.  The Coffee Shop has been delivering digital information since 2002 and the growth we have seen in the last three years is phenomenal.

Working and learning from roofing contractors across the country, it has become obvious that we need to help lead the adoption of technology in the roofing industry.  We are committed to working across the industry to learn more about new and existing technologies that can help roofing contractors in their business processes and operations.  RoofersCoffeeShop.com was one of the founders of a new group of industry thought leaders that recently came together to form the Roofing Technology Think Tank (RT3).

The think tank includes a wide range of manufacturers, distributors, roofing contractors and technology companies, that are leading the initiative to bring as much information about technology into the industry as possible.  It is not an association but a think tank that is dedicated to learning and then implementing innovative solutions that will make the roofing industry safer, smarter and more productive.

As contractors look at incorporating more technology into their business, I would recommend thinking big.  Follow both the Coffee Shop and RT3 as they deliver articles and research on innovative programs, tools, equipment and cloud-based solutions that can evolve your business.  It is easy to just think about cloud-based software or mobile devices but there is a lot out there that can help with the labor shortage and overall improvements in productivity and profitability.  Here are top areas that I currently see stirring a lot of excitement around technology and roofing.

Artificial Intelligence

Imagine if a computer could look at an aerial image of a building and without any human help, create measurements and assess damage within seconds.  It is very close to becoming a reality with companies that are utilizing artificial intelligence.  According to Wikipedia, AI is the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.  Remember when aerial imagery measurement reports changed the industry? This is the next level and it will re-define the speed that we are able to evaluate and quote roofing jobs.  Customer expectations will rise to all new levels, especially when this is combined with websites that support an independent customer experience.

AI is also going to make an enormous difference in safety regulations.  There are companies right now who can capture video on jobsites that detect when employees are not in safety compliance and alert supervisors.  AI is constantly monitoring and looking for pre-defined rules of what employees should be wearing (hard hat), where they should or should not be (restricted areas) and what they are doing (productivity). It will offer eyes on the site that will save lives and increase productivity.

Drones

Imagine that AI measurement and damage report being sent to roofing contractors minutes after natural disasters.  Companies are currently working on pre-arranged flight programs for drones that will deliver imagery as soon as drones can begin flying.  With pilots and drone networks appearing every day, the ability to get imagery faster and at higher resolution is a reality that is right around the corner.

Robotics

Imagine the next generation of roofing crews being trained not only on quality roofing installations but also on the ability to operate the robots that are doing the hardest parts of the job.  The next generation will be experts in running and repairing robots that are laying membrane and hammering shingles.  It may seem very futuristic, but companies are already selling equipment for roofing installation that is more like robots then traditional equipment.  Check out Soprema’s MINI-MACADEN®, a machine for laying bituminous membranes and you will see what I mean.

GPS

Imagine customers watching their phone as your roofing trucks pull up and their materials are delivered.  We do it now with Uber, we watch the car on our phone until it pulls up to pick us up.  It is already happening with some contractors who communicate through portals and mobile, to show their customers the material delivery and crew travel details with pictures of little roofing trucks making their way to the job.  And in the home office, operations and dispatch is watching too.  Along with GPS enabled fleets, watch for GPS enabled tools.  DeWalt and others are doing amazing work to help stop theft from jobsites with GPS enabled tools that have auto kill switches when taken out of range.

Virtual Reality

Imagine picking out the color and style of your roof while standing in your front yard with goggles.  VR goggles are being actively used in architecture and city planning.  Customers step into a new world looking at what could be while relating it to what they are seeing in front of them.  Soprema once again is leading the way with sopremavr.com.  Check out the future of how customers will be making decisions and watching job progress.

Cloud-Based Solutions

Some of the earliest adoption of technology has been cloud-based software.  The cloud has changed our world and cloud-based solutions are changing the way roofing contractors handle sales, marketing and production planning and execution. The Coffee Shop partners with great software companies including Nearmap, FCS, Contractors Cloud, JobNimbus, AccuLynx and Harness.  These companies have taken excel sheets and manual activities and created easy-to-use applications that make your business work better.  It is worth the time to see what they offer.

The key to understanding what the technology can do for your company is communication.  Use the network offered on the Coffee Shop.  Ask questions in the forum, explore the technology blog and research the directory.  Information is key and the fact that you are reading this is the first step to finding amazing solutions to grow your business.

Note: This article first published on RoofersCoffeeShop and can be viewed here

Roofing Technology Think Tank (RT3) Exploring the Future of Roofing

The question that keeps presenting itself in every corner of the roofing industry is how are we going to hire and retain the labor we need to keep our industry strong? It is a question that is explored in every roofing association, roofing company, manufacturer and distributor. How are we going to attract talent?

A group of industry thought-leaders came together in the spring of 2017 to try and find solutions for this critical issue with a focus on how technology could make the difference. The Roofing Technology Think Tank (RT3) was started to focus on research and dissemination of technology information that could make a difference not only with attracting and retaining talent but also improving the professional reputation of the roofing industry.

“RT3 is a consortium of thought leaders exploring emerging technology solutions for the roofing industry,” says Heidi J. Ellsworth, one of the founders and current directors of RT3 and a partner with RoofersCoffeeShop.com. “As a group we believe we can develop the atmosphere to inspire learning and networking that will bring important technology into our industry. We are striving to provide critical information about innovative technology and solutions for roofing contractors by bringing together progressive and disruptive expert solutions that can help build the professionalism and appeal of the roofing industry.”

RT3 is committed to finding innovative technology solutions to be used within the roofing industry by enabling ongoing thought leadership and insights from progressive leaders both inside and outside the roofing industry, along with identifying practical resources for implementing potential solutions successfully. The organization is encouraging and enabling roofing contractors to embrace technology as they seek to grow their businesses. With a commitment to disseminating technology advancement information, RT3 believes that technology is one of the top solutions for the labor crisis.

“The next generation is looking to use their technical skills in new ways and the roof is a prime area for innovation,” stated Tom Whitaker, CEO of Harness and a director on the RT3 Board. “Most of our U.S. workforce already use an iPhone and/or tablet daily for their personal life, why would they not want to use them in their work life? We have the opportunity for our labor force to utilize the power of mobile devices on the roof for documentation and education. We need to make it a part of all rooftop systems.”

“The move to robotics on the rooftop is happening,” said Steve Little, Head Coach at KPost Roofing & Waterproofing in Dallas, Texas and an RT3 Director. “At KPOST, we are already incorporating machines on the roof that are more robotic then ever before. Our work crews are learning how to maintain the machinery on the roof while giving even more attention to the details. It is part of the evolution of the roof and incredibly important.”

RT3 was formed to act as a conduit for curating knowledge on technologies that can help roofing contractors and the roofing industry overall. The group has grown from twenty founding members to over sixty. With a board of six directors, both directors and members work to successfully accomplish the objective of supporting the advancement of the adoption of technology within the roofing industry. According to its mission statement, “Roofing Technology Think Tank (RT3), is a consortium of thought leaders exploring emerging technology solutions for the roofing industry, striving to inform contractors by bringing together progressive and disruptive solutions that help build the professionalism and appeal of the roofing industry,”

The think tank meets six times a year, four virtually and two live. Past live meetings included tours of Georgia Tech, BuiltWorlds and the U.S. Capitol. Future meetings will continue to be held at innovative locations that will help enlighten the group on progressive technologies that can make a difference in the roofing industry. “The live meetings have been instrumental to our learning curve,” said Ken Kelly of Kelly Roofing, Naples Florida and an RT3 Director. “The opportunity to see what other trades and the construction industry as a whole are doing is key to us curating information and not wasting time recreating the wheel.”

“It is about education and the initiative to understand and then disseminate innovative technologies into the roofing industry,” continued Ellsworth. “The dissemination portion is just as important as learning about modern technologies. If we cannot adequately share the information, then we will miss a key part of our mission as a think tank.”

To that end, RT3 partnered early on with BuiltWorlds, SmartBrief and RoofersCoffeeShop.com to share information from the think tank and its members. “We need to share the information that we are bringing in and our partnerships have been critical,” stated Trent Cotney, CEO of Cotney Construction Law and a RT3 Board Member. “As part of our incorporation, we looked to other groups who use technology effectively and have proven digital audiences that we could tap into. It has been very effective so far.”

As part of the RT3 mission, the next prime initiative is to launch an online solution directory on the RT3 website. “The solution directory is a place for all technology services or providers to share their technology,” continued Whitaker who developed the directory and website. “We want the industry to visit the site and provide reviews on the technologies. It is the only way we will truly get industry-specific feedback.”

Future meetings will continue to be held at innovative locations that will help enlighten the group on progressive technologies that can make a difference in the roofing industry. The goal is to learn, understand and then disseminate new technologies into the roofing industry. One of the ways to attract the new generation and a diversified labor force is to incorporate the use of technology including robotics, software, cloud solutions and cutting-edge technologies that we are not even aware of yet.

Josey Parks, RT3’s Workforce Development Task Team Chair, recently announced a new millennial toolkit. “We want to help contractors attract millennials, but it is about understanding what they are looking for in a career,” stated Josey Parks, CEO of Metal Roofs of Texas. “Technology is key, but it is also about culture. The two go together and what the next generation is looking for is commitment to its employees. This group of thought leaders that are a part of RT3 are bringing so much more than just information about technology, we are exploring how technology can create a culture of success for us as a trade.”

“The next generation of millennials will demand the use of technology, if we want to compete for talent as an industry, we will need to create an appealing workplace,” confirmed Karen Inman, COO of Antis Roofing out of Orange County, CA. “With a dwindling workforce, we need to be on the front end of recent technologies that will automate the rooftop. Labor is just one of the urgent business problems that can be addressed with these types of progressive ideas.”

“We are encouraging everyone to visit our website at www.rt3thinktank.test, sign up for the RT3 SmartBrief e-newsletter, follow the blogs, review the companies in the solution directory and if interested, apply to join,” confirmed Karen Edwards, communications and engagement leader for RT3 and owner of Casimir Group. “This is the type of organization that brings on change and we want to invite the industry to be involved.”

Photo by Eddie Kopp on Unsplash